Introduction

 

About United Carports of America

United Carports of America LLC has been serving multiple states within a 20hr radius from Amarillo, Texas with quality workmanship in the construction of steel carports, metal buildings, and custom structures. Located at 9817 Ravens Way Amarillo TX, 79118, we're your experts in durable, competitively priced steel construction.

 

At United Carports of America, your privacy is top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, request quotes, or use our services for steel carports, metal buildings, and related construction services.

This policy applies to all interactions with United Carports of America, whether through our website at unitedcarportsofamerica.com, phone consultations, in-person meetings, or on-site installations throughout our 20-hour radius of Amarillo; Further out Customers (20+ hours from Amarillo Texas) will need to contact one of our sales representatives to check and see if your structure falls within our criteria to go out of our Service Radius, usually dependent on size (Larger Projects).

 

⚠️ Important: By using our services or website, you agree to the terms outlined in this Privacy Policy. We encourage you to read this policy carefully and contact us with any questions about your privacy rights.

 

Definitions

 

To help you understand this Privacy Policy, here are key terms we use:

Company Terms

• "Company," "We," "Us," or "Our" refers to United Carports of America LLC, located at 9817 Ravens Way Amarillo TX, 79118

• "Service" refers to our website, steel carport installations, metal building construction, and related services

• "You" or "Your" refers to you as an individual customer or potential customer

Data Terms

• "Personal Data" means any information that can identify you, such as name, email, phone number, or address

• "Usage Data" refers to information automatically collected when you use our website

• "Cookies" are small files stored on your device to improve your website experience

Service Area

"Service Area" includes any location within our 20-hour radius of Amarillo, TX -OR- Further if the construction build meets our minimum criteria. (Contact a sales representative for our minimum criteria if you are further out than 20 hours from Amarillo, TX)

 

Personal Data Collection

 

Information You Provide Directly

When you request a quote, schedule an installation, or contact United Carports of America, we may collect:

• Contact Information: Name, email address, phone number, mailing address

• Project Details: Property address, carport specifications, building requirements, timeline preferences

• Communication Records: Messages, emails, phone call notes, and consultation details

• Payment Information: Billing address and payment method details

Information We Collect Automatically

When you visit our website, we automatically collect:

• Usage Data: Pages visited, time spent on site, referring websites, device information

• Location Data: General geographic location (city/state level) to provide relevant local information

• Technical Data: IP address, browser type, device type, operating system

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and improve website functionality

• Analyze website traffic and user behavior

• Provide personalized content about our steel building services

• Track the effectiveness of our marketing campaigns

 

How We Use Your Personal Data

 

Primary Service Uses

We use your personal information to:

• Provide Quotes: Calculate pricing for steel carports, metal buildings, and custom structures

• Schedule Services: Coordinate site visits, installations, and delivery within our service area or further if the construction meets our minimum requirement

• Customer Communication: Send project updates, installation schedules, and service information

• Quality Assurance: Follow up on completed projects and gather feedback

Business Operations

• Account Management: Maintain customer records and project history

• Payment Processing: Handle billing and payment for services

• Legal Compliance: Meet regulatory requirements and resolve disputes

• Business Development: Analyze market trends and improve our services

Marketing Communications

With your consent, we may send you:

• Information about new steel building products and services

• Special offers and promotions for our customers

• Seasonal maintenance tips for metal structures

• Educational content about steel construction benefits

 

⚠️ Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

 

Data Sharing & Disclosure

 

Service Providers

We may share your information with trusted third parties who help us operate our business:

• Payment Processors: Secure handling of payment transactions

• Delivery Partners: Coordination of material delivery to your location

• Installation Crews: Licensed contractors who perform on-site work

• Technology Providers: Website hosting, email services, and customer management systems

Business Transfers

In the event of a merger, acquisition, or sale of United Carports of America, your information may be transferred to the new owner, subject to the same privacy protections.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations or court orders

• Protect our rights, property, or safety

• Investigate potential violations of our Terms of Service (“Terms and Conditions”)

• Protect customers and the public from harm

With Your Consent

We may share your information for other purposes with your explicit consent, such as featuring your completed project in our marketing materials (with permission).

 

Security Measures

 

United Carports of America takes the security of your personal information seriously. We implement multiple layers of protection:

Technical Safeguards

• Encryption: Sensitive data is encrypted in transit and at rest

• Secure Servers: Data stored on protected servers with access controls

• Regular Updates: Security systems updated regularly to address new threats

• Firewalls: Network protection against unauthorized access

Operational Security

• Access Control: Limited employee access to personal information on a need-to-know basis

• Training: Staff educated on privacy protection and data handling procedures

• Secure Disposal: Proper destruction of physical and electronic records when no longer needed

 

⚠️Important Note: While we use industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

 

Your Privacy Rights

 

As a customer or website visitor, you have several rights regarding your personal information:

Access and Correction

• View Your Data: Request a copy of the personal information we have about you

• Update Information: Correct any inaccurate or outdated personal data

• Account Management: Access your account settings to modify preferences

Data Control

• Deletion Requests: Ask us to delete your personal information (subject to legal requirements)

• Marketing Opt-Out: Unsubscribe from promotional communications

• Data Portability: Request your data in a portable format

Communication Preferences

• Choose which types of communications you receive

• Set frequency preferences for marketing messages

• Opt-out of specific communication channels while maintaining service communications

 

Exercising Your Rights

To exercise any of these rights, contact United Carports of America at (806)738-5560 or unitedcarportsinfo@gmail.com. We'll respond to your request within 30 days and verify your identity to protect your privacy.

 

Children's Privacy

 

United Carports of America does not knowingly collect personal information from children under 13 years of age. Our services are designed for adult property owners and businesses seeking steel construction solutions.

If You're a Parent or Guardian

• Monitor your child's internet activity and website visits

• Contact us immediately if you believe your child has provided personal information

• We'll promptly delete any information collected from children under 13

Parental Consent

If we need to collect information from minors (ages 13-18) for any reason, we'll obtain verifiable parental consent before processing such information.

 

Policy Updates

 

United Carports of America may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

How We Notify You of Changes

• Website Notice: Prominent notification on our homepage

• Email Notification: Direct communication to registered customers

• Effective Date: Updated date displayed at the top of this policy

Significant Changes

For major policy changes that affect how we collect or use your personal information, we'll provide at least 30 days’ notice before the changes take effect.

 

⚠️ Stay Informed: We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. Continued use

 

Contact Information

 

Physical Locations

• Sales/Scheduling: 9817 Ravens Way Amarillo TX, 79118

• Sales Representatives: Our Sales Representatives are located in their own respective states, you may inquire the general location of the specific Sales Representative by communicating with them directly.

Phone Numbers

• Financing: We do not provide in house financing but we do work with HFS Home Improvement Loans: (Make sure to input our business name as “United Carports of America LLC” when prompted) Link for Metal Building Loans:  https://www.hfsfinancial.net/promo/654e4ea52953fddff24c1a7d/ HFS Phone Number: (855) 931-5733 HFS Hours of Operation: Mon to Fri: 9am – 7pm EST (Inquiries Accepted 24/7)

• Scheduling: United Carports of America LLC (806) 738-5560

Operating Hours

Monday-Friday: 9:00 AM-5:00 PM
Saturday & Sunday: Closed

 

Frequently Asked Questions About Privacy

 

Common Privacy Questions from Customers

Q: How long do you keep my personal information?

A: We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Customer project records are typically kept for 7 years for warranty and tax purposes.

Q: Do you share my information with other carport companies?

A: No, we never share your personal information with competitors. We only share data with trusted service providers who help us deliver your steel building project (such as delivery companies or installation crews).

Q: Can I get a quote without providing personal information?

A: While we can provide general pricing information, accurate quotes for custom steel carports require specific project details and contact information to ensure proper sizing, delivery, and installation coordination.

Q: How do you protect my payment information?

A: We use an agreed upon payment method for the Deposit/Down Payment to our Sales Representatives, this may include Zelle, Apple Pay, Cash App, Venmo etc. (We may provide links to other methods Payment Protection pages or similar at request). For Financing of the “Due Upon Delivery” amount left after Deposit/Down Payment (stated in your Order Form) you may Contact HFS at info@hfsfin.com or (855) 931-5733. Otherwise, most “Due Upon Delivery” will be paid via Cashier’s Check made out to “United Carports of America LLC” and handed directly to our installers upon or before completion (more info set out in our Purchase Agreement). Info about Cashiers Check can be found here. All payment data is encrypted and handled according to industry security standards (anti-DDoS protection, SSL/TLS encryption, and PCI DSS Level 1 compliance).

Q: What if I want to remove my information completely?

A: Contact us at (806) 738-5560 or unitedcarportsinfo@gmail.com request data deletion. We'll remove your information while retaining necessary records for legal and warranty obligations.

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